1. Acceptance of Terms

By accessing and using the Giant Bear website operated by Craftco Ltd, you acknowledge and accept the terms and conditions set forth in this User Agreement. If you disagree with any of the terms, you should cease the use of our site immediately.

2. User Registration and Account Security

Users may be required to register to make purchases or access specific functionalities. It's the user's responsibility to provide accurate details and to maintain the confidentiality of their username and password. Any activities under a user’s account will be deemed their responsibility.

3. Intellectual Property

All content, designs, logos, graphics, and other material related to Giant Bear are the intellectual property of Craftco Ltd and are protected by applicable copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

4. Usage Restrictions

Users shall not use the website for any illegal purposes, nor shall they interfere with the website's security features, overburden our systems, or attempt to gain unauthorized access to our servers.

5. Purchases and Payment

All transactions made on the Giant Bear site are governed by our Payment Policy. By making a purchase, users agree to the terms stipulated therein.

6. Returns, Refunds, and Warranties

All returns, refunds, and warranties are governed by our Return & Refund Policy and Warranty & Guarantee terms. By making a purchase, users are automatically bound by these policies.

7. Limitation of Liability

Craftco Ltd, trading as Giant Bear, shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services or for the cost of procurement of substitute services.

8. User Content

Any feedback, comments, or suggestions provided by users shall be deemed non-confidential. Giant Bear reserves the right to use such content in any manner without any obligation to compensate the user.

9. Privacy & Data Protection

User data and privacy are of utmost importance to us. All data collection, storage, and usage are governed by our Privacy Policy, which adheres to the GDPR guidelines.

10. Modifications to Agreement

Craftco Ltd reserves the right to modify this User Agreement at any time. Continued use of the Giant Bear website following any modifications signifies acceptance of the revised terms.

11. Governing Law & Jurisdiction

This User Agreement shall be governed by the laws of the United Kingdom. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in Birmingham, UK.

This User Agreement has been crafted to ensure a transparent and seamless user experience. We appreciate your understanding and cooperation. If you have any queries, please reach out to us at sales@giant-bears.co.uk.